Your data protection is our top priority

What Information We Collect

u7778 collects certain personal and technical information to provide services on its platform. The details are outlined below:

2.1 — Information You Provide

During account registration and use, you directly provide us with the following information:

• Full name and date of birth (for age verification — only for those aged 21 or above)
• Valid email address
• Mobile number
• Password (stored in encrypted form — we never see your plain-text password)
• Payment-related information — such as bKash, Nagad, Rocket, or Upay account numbers
• National ID card or passport details for identity verification (if applicable)

2.2 — Automatically Collected Information

When you use our website or app, the following technical information is recorded automatically:

• IP address and device identification information
• Browser type and operating system
• Time of site access and time spent
• Pages viewed and navigation patterns
• Cookies and session data
• Referral source (which site you came from)

2.3 — Transaction Information

A detailed record of every financial transaction on your account is maintained, including:

• Deposit and withdrawal history
• Betting records
• Bonus issuance and usage details
• Transaction date, time, and amount

Sharing Information with Third Parties

u7778 never sells your personal information. However, in the specific circumstances below, certain information may be shared with trusted partners:

4.1 — Payment Processors

Necessary information is shared with payment service providers such as bKash, Nagad, Rocket, and Upay to complete your financial transactions. This sharing is limited strictly to the purpose of processing transactions.

4.2 — Technology & Software Partners

Gaming software providers (such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Ezugi, Microgaming, NetEnt) may have access to certain technical data to run their games on the platform. This information is not personally identifiable.

4.3 — Legal Authorities

Information may be transferred to competent authorities to fulfill valid legal orders or applicable legal requirements. Such transfers strictly follow legal process.

4.4 — With Your Consent

Outside of the cases above, we will obtain your explicit consent before sharing information with any other third party.

Our Data Security Measures

u7778 places the highest importance on the security of your personal information. We apply industry-standard technical and organizational security measures, which include:

• SSL/TLS Encryption: Every data transfer between your browser and our servers is encrypted.
• Secure Data Storage: Sensitive information is stored in encrypted form on secured servers.
• Access Controls: Only authorized personnel can access your information, and only when necessary.
• Regular Security Audits: Our systems undergo regular security testing.
• Firewall & Intrusion Detection: Unauthorized access attempts are automatically detected and blocked.
• Staff Training: All our staff are trained in data privacy and security.

While we ensure the highest level of security, no one can guarantee 100% security for data transmitted over the internet. It is therefore also your responsibility to keep your account password confidential and to contact us if you notice any suspicious activity.

Your Rights & Controls

At u7778, you have certain important rights over your own information. We respect these rights and help you exercise them.

8.1 — Right to Access

You have the right to know what information we hold about you. Upon request, we will provide a summary of the information we have stored about you.

8.2 — Right to Correction

If any information we hold about you is incorrect or incomplete, you may request a correction. Keeping accurate and up-to-date information is necessary for our mutual benefit.

8.3 — Right to Withdraw Marketing Consent

You may withdraw your consent to receive promotional messages at any time. However, important service-related notifications will continue to be sent.

8.4 — Right to Close Your Account

You may request to close your account at any time. Even after account closure, some information will be retained for a set period to fulfill legal requirements.

To exercise these rights, contact our support team at: [email protected]

Policy Changes & Updates

u7778 may periodically review and update this privacy policy. Amendments may be required due to changes in the scope of services, technological developments, or legal changes.

For significant changes, we will:

• Update the date on this page;
• Send a notification to your registered email;
• Display a notice on our platform.

Continued use of u7778 after changes are made will be considered acceptance of the updated policy. We therefore recommend visiting this page periodically.